Barriers of communication

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What is Communication?

Communication (from Latin communicare, meaning "to share" or "to be in relation with") is "an apparent answer to the painful divisions between self and other, private and public, and inner thought and outer world." 

As this definition indicates, communication is difficult to define in a consistent manner, because it is commonly used to refer to a wide range of different behaviors (broadly: "the transfer of information"), or to limit what can be included in the category of communication (for example, requiring a "conscious intent" to persuade).

 John Peters argues the difficulty of defining communication emerges from the fact that communication is both a universal phenomenon (because everyone communicates) and a specific discipline of institutional academic study.

1. Semantic or Language Barriers

Language serves as the basis for communication. The sender should select the words and construct the sentences carefully otherwise leads to faulty communication.

2. Perception

An individual’s view of reality is known as perception. People differ greatly in the way they perceive things and events. Even a single individual has different perceptual styles depending on time and circumstances.

3. Perfunctory Attention

It receives pays very little or no attention to the message, communication, and understanding will fail. The employee should be kept away from his problem and listen to the message.

4. Resistance to change

Generally, people resist changes. Resistance to change will be strong when the proposed change is great. One method of overcoming resistance is explaining to the subordinates how they will be benefited from such changes.

5. Status

Arises due to status difference that exists in every organization and there is no free flow of communication. (Ex) Any communication received from the management is viewed as troublesome by trade unions; any message from workers will be discounted by management etc.

6. Organisational Structure

If the organizational structure has several layers of management, it may result in delays and distortion in communication and message may be altered at every layer of management.

7. Premature Evaluation

Refers to a tendency of forming a judgment before listening to the message fully. Premature evaluation misrepresents the message and acts as a barrier to effective communication.

8. Failure to Communicate

Failure arises due to laziness, embarrassment, status difference, and assuming that it is known to everybody.

9. Emotional attitude

The emotional attitude of the parties involved in the exchange of information is another barrier to effective communication. When an individual is emotional, he may not able to know the frame of mind of another person.

10. Distance and Time

Distance between the sender and the receiver of the message is more and is not clear than communication fails. Delayed messages which are not sent in time create confusion and misunderstanding.

11. Lack of common knowledge

Common knowledge is essential to communicate. Many people use words which is not easily understandable by others to impress others, due to this clear communication is not possible.

12. Distrust

In some organizations, any circular or message sent by superiors are treated with distrust and not considered seriously and is a barrier to communication.

Farhan

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